
From the Director
Exporting and Importing
In the global economy we live in, small businesses are emerging and
creating international partners. Foreign trade
depends
upon the importing and exporting of goods or services in markets outside
the U.S. One reason why international trade is increasing is because the
Internet allows all companies, regardless of their size, to compete in
the global economy.
According to the U.S. Department of Commerce, big companies make up
about 4 percent of U.S. exports. This means that 96 percent of exporters
are small companies, and that can include yours! The global market can
help small businesses and entrepreneurs increase their market from the
280 million people in the U.S. to 6.2 billion worldwide.
Every year Zions Bank hosts the International Trade and Business
Conference. Like those of the past, the upcoming seventh annual
conference will offer great advice about international trade, exporting,
importing and the possibility of expansion into foreign markets. Don’t
miss the half-day event on Tuesday, May 20. Now is your last chance to
register for the conference by going to
www.tradeconference.zionsbank.com.
John Winston Howard, who served as prime minister of Australia from 1996
to 2007, will be the featured speaker for the conference and will share
his vision for the international economic future.
Read on for more information on how exporting and importing can help
your business.

Luz Robles
Director, Zions Business Resource
Center
HR Corner
Politics in the Workplace
(Source: The
Employers Council)
The political drama unfolding on our national stage is consuming many
conversations. What are the implications for HR of political debates in
the workplace? The 2008 Political Discussion in the Workplace Survey,
conducted by the American Management Association (AMA), included 701
employees, managers and executives. It found that 39 percent were
comfortable with political discussions, 12 percent were extremely
comfortable, 26 percent were somewhat comfortable and only 23 percent
were uncomfortable.
Read more...
Highlights from Zions Bank's Small Business Index for Utah
--The Zions Bank Small Business Index for Utah was 92.1 in April 2008,
down from a revised 92.5 in March 2008.
--Utah's unemployment rate was estimated at 3.3 percent in the latest
month, up from the prior month's 3 percent rate. Total Utah employment
is up an estimated 26,200 jobs during the past 12 months.
--Stronger than expected U.S. economic growth during 2008's first
quarter is a positive sign for Utah's small business sector.
Money Matters
Track Your Money Efficiently: 8 Steps to Managing Your Money
(Source:
Startup Nation)
"You already know how vital it is to forecast the money flowing in and
out of your business. Well, it’s just as vital that you figure out a
system to track these receipts and expenditures as they happen and
generate reports from which you can build strategies and action plans."
Read more...
Small Biz Partners & Resources
-
SCORE -- Provides counseling to small businesses
- Ogden SCORE -
E-mail
ogdenscore158@aol.com
- Salt Lake SCORE
- Chapter 0049
310 S. Main St., N. Mezzanine, Salt Lake City. Phone: (801) 746-2269;
Fax: (801) 746-2273; e-mail:
mallen@slcscore.com
- Wayne Brown
Institute -- Runs the oldest and most successful non-profit venture
accelerator program in the country, helping technical entrepreneurs from
every social economic level raise money for their businesses.
- Grow Utah
Ventures -- A privately funded organization established solely to
advance entrepreneurism and high growth business creation in Utah. Among
its initiatives are the eStation Business Incubators and Launch-- The
Magazine for Utah Entrepreneurs.
- Small Business
Development Centers
-- Provides counseling and training to small businesses.
- Small Business
Administration -- Provides information about small business (Click
here for Utah SBA)
- Utah Micro Enterprise
Loan Fund -- Provides counseling and funding for small business
- The Pete
Suazo Business Center -- Provides counseling and training for
Hispanic/Latino business
- Utah
Business.gov -- Provides online access to Utah Government services;
one-stop shop business registrations
- Export.gov -- Provides
information on how to export your product.
|
Feature
Competing in the Global Marketplace
Making the leap from domestic to international sales can be a
complicated process, but it was a natural step in the business evolution
of
Mineral Resources International, Inc. (MRI), a family-owned
nutritional supplement company headquartered in West Haven, Utah.
CEO Bruce Anderson says thinking globally was fairly easy at MRI because
his sales team was actively developing international contacts while
attending domestic trade shows.
On a national scale, however, the U.S. Small Business Administration
says exporting is an under-recognized opportunity for many American
small businesses. Fortunately, experts predict that half of all U.S.
small businesses will be involved in international trade by 2018. The
SBA reports that from 1992 through 2007, U.S. exports by small
businesses soared nearly fourfold to $400 billion. That number could
climb this year thanks in part to a weak U.S. dollar and expanding free
trade agreements. Story continues below...
Sign Up Now for Zions Bank's 7th Annual International Trade and
Business Conference
Co-sponsored by World Trade Center Utah
Key
Note Address by
John Howard, former Australian Prime Minister
When: Tuesday, May 20. Runs from 8:15 a.m. to 1:30 p.m. at the
Downtown Marriott in Salt Lake City, 75 S. West Temple.
Click here to register. Registration is $35 per person. Lunch is
included.
View conference agenda.
|
MRI learned quickly there were foreign markets for its products. “We
just had to develop our domestic infrastructure before making the leap,”
Anderson says. When the company was ready to expand into the
international arena, it utilized the foreign contacts fostered through
participation in national and international trade shows to make the
first steps.
Trade references were also extremely valuable. “Receiving a reference
from someone that you already work with and trust is the best way to
go,” Anderson adds.
Today MRI has sales in at least 20 different countries and is actively
developing additional foreign markets. The U.S. Department of Commerce
estimates that 246,000 U.S. businesses participate in exporting, most of
which are small and medium-sized operations like MRI. In Utah, an
estimated 2,300 companies sell products or services overseas and 83
percent of the exporters are classified as small to medium-sized
companies.
Anderson says MRI stepped into the global arena via trading partners
“that knew the ropes in the foreign countries where we planned to do
business. We don’t get to keep all of the margins this way, but it
allows us to use in-country professionals do deal with ongoing
regulatory environments. In our industry, which can be heavily
regulated, having experienced trading partners makes a huge difference.”
In countries where it didn’t have contacts or established trading
partners, MRI opted to utilize the U.S. Department of Commerce’s
Gold Key Service, which set up face-to-face meetings and helped MRI
establish potential trade partners.
“The Gold Key Service is a great way to go. They do a pretty good job,”
says Anderson. “We meet with specialists in the field and they help us
make the necessary contacts we need to get going in a specific country.”
Another important step MRI took was to seek intellectual property (IP)
protection within the countries where it has or plans to do business.
“Just because your IP is protected domestically, it doesn’t mean you are
protected internationally,” Anderson says.
One bit of advice: Anderson learned the hard way about offering
exclusivities in foreign countries. “Be very, very careful in offering
exclusive sales rights to your products—there are a ton of ramifications
that go along with that, like enforcement,” he says. “We’ve seen
situations where a trading partner jacked up the prices so high, they
were making money on our products, but we weren’t because they weren’t
selling enough volume to cover our margins.” If you offer exclusive
rights, Anderson warns, you may need to lock in your pricing structure
throughout the supply chain.
Despite its quirks and complications, foreign trade is the wave of the
future and being able to compete on a global scale may be what keeps
many domestic companies in business. Lew Cramer, CEO of World Trade
Center Utah, says international trade makes good business sense—and lots
of business dollars—for Utah companies.
“In Utah, we have the foundation for explosive growth in international
commerce. Manufactured goods make up over 90 percent of our state’s
exports. What’s more, with over 4,300 high tech companies in the state,
the Information Technology and Life Sciences sectors are flourishing.
Utah is an ideal catalyst for increased–and profitable–international
trade,” Cramer says.
Import/Export Trade Resources
If you are interested in learning more about export or import
opportunities for your business, a variety of resources are ready and
willing to assist you:
World Trade Center Utah
is the "one stop shop" for international business and provides
information on international trade opportunities, agents and
distributors, financing and shipping. Working closely with the
Governor’s Office of Economic Development (GOED), the U.S. Department of
Commerce, the Economic Development Corporation of Utah, USTAR and the
various chambers of commerce, WTCUT is focused on assisting Utah
businesses in every way possible to succeed in the global marketplace.
Contact: (801) 532-8080.
Another excellent resource is the
Utah U.S. Export
Assistance Center (USEAC), which is dedicated to helping Utah
businesses realize their export potential. Part of an extensive network
of domestic and international offices staffed by the U.S. Department of
Commerce, the Utah USEAC assists Utah firms in exporting by providing
expert counseling and advice, information on foreign markets,
international contacts, and advocacy services. The Utah USEAC office can
provide information on all federal programs designed to support
international trade. Contact: (801) 255-1871 or e-mail:
Salt.Lake.City.Office.Box@mail.doc.gov.
The
Utah
International Trade and Diplomacy Office (ITDO), within the
Governor’s Office of Economic Development, is another great resource.
The ITDO assists companies in developing markets for their products and
services in other countries. ITDO helps Utah companies understand the
benefits of expanding into international markets and provides assistance
for securing international business connections. It also helps companies
as they master the process of exporting goods and services. Through
increasing international trade and branding Utah globally, ITDO helps
grow Utah's economy, create jobs and increase Utah's international
presence. Contact: (801) 538-8737 or e-mail:
intlmail@utah.gov.
 |
SCORE 60-Second Guide
Developing a Permission Marketing Strategy
(Source: SCORE)
"Are your marketing messages getting lost in the clutter of mail, email
and advertising? Consider permission marketing, an exciting approach
author and entrepreneur Seth Godin promoted. Unlike conventional
marketing strategies where you make a one-time pitch and hope the
prospective customer responds favorably, permission marketing is all
about building relationships with people who first agree to learn more
about your company and its products or services. Because email is the
primary vehicle for permission marketing, your costs are substantially
lower than with other marketing media. And the benefits go well beyond
'making the sale.'”
Read more...
Speaking on Business
Fred Ball's latest business reports:
Amber Lyn Chocolates 5/16
C.R. Doors & Moulding, LLC 5/15
Kamille's 5/14
UBA 100th Anniversary 5/13
Black Diamond 5/12
Leadership Tip
Tip #8:
"Organization doesn't really accomplish anything. Plans don't accomplish
anything, either. Theories of management don't much matter. Endeavors
succeed or fail because of the people involved. Only by attracting the
best people will you accomplish great deeds."
Source:
Colin Powell on Leadership
"In a brain-based economy, your best assets are people. We've heard this
expression so often that it's become trite. But how many leaders really
'walk the talk' with this stuff? Too often, people are assumed to be
empty chess pieces to be moved around by grand viziers, which may
explain why so many top managers immerse their calendar time in deal
making, restructuring and the latest management fad. How many immerse
themselves in the goal of creating an environment where the best, the
brightest, the most creative are attracted, retained and most
importantly, unleashed?"
Sales Tip of the Week
Creating an Effective Sales Presentation
Most sales people can hardly wait to tell a new prospect all they know
about their products and services. From the moment they first meet the
prospect, their minds are racing to tell their story.
Nonetheless, the most important part of any presentation is to ask the
appropriate questions to identify the prospect's true needs. To present
our product to a prospect before we understand their needs is paramount
to giving a person who has fainted “CPR”.
Read
more...
Whither Recession?
Utah economist Jeff Thredgold's latest
Tea Leaf
economic update says roughly a month ago forecasting economists
were split as to whether or not the U.S. was in a recession. … "We are
now back to square one."
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