IMPACT MATTERS
Help Someone in Your Community by Becoming a VITA Volunteer
This past spring, more than 500 dedicated volunteers helped 12,933 Utah
families file their taxes and claim millions in Earn Income Tax Credit (EITC)
and other tax credits—money that would otherwise have been left on the
table. These volunteers participated in the Volunteer Income Tax Assistance
(VITA) program, which provides free tax preparation for qualifying
individuals and families.
VITA is currently seeking volunteers for the upcoming tax season. While the
tax season won’t start until early next year, now is the time to sign up and
receive training so you can help the hardworking families in your community
benefit from the EITC. This is a statewide public/private effort and
volunteers are needed throughout the state. Below are a few of the volunteer
opportunities available at free, self-filing online tax-preparation
locations and VITA sites:
Site Coordinator: Provides coordination, organization, and supervision for
all aspects of the free tax site. The site coordinator is also responsible
for gathering, maintaining and compiling timely statistical reports as
required. Training: Tax Law and TaxWise classes or self-study and a passing
score on the IRS Certification Exam are required for all VITA Site
Coordinators.
Tax Preparers: Assist low- to moderate-income wage earners complete their
tax returns during the tax filing season. Tax Preparers receive free
training and are certified by the IRS. Tax Preparers work a minimum of three
hours per week at a VITA site. Training: Tax Law and TaxWise classes or
self-study and a passing score on the IRS Certification Exam are required
for all VITA Site Tax Preparers.
Transmitters: Send electronic tax returns to the IRS that were prepared at
the VITA site and check the returns for acceptance the next day.
Transmitters trouble shoot and fix returns that are rejected by the IRS and
may have to contact the filer to fix the rejected return. Returns can be
rejected because of incorrect name spelling, incorrect Social Security
numbers or tax law issues. Transmitters work a minimum of three hours per
week. Training: Tax Law and TaxWise classes or self-study and a passing
score on the IRS Certification Exam are required for all VITA Site Tax
Transmitters.
Financial Resource Specialist: Specialists provide information to low- to
moderate-income wage earners at free tax preparation sites about asset
building opportunities and other community resources, such as housing,
healthcare and food assistance. Specialists also deliver education about the
effects of predatory lending. Financial Resource Specialists work a minimum
of three hours per week. No certification required. Training provided.
Interpreter: Aid free tax preparation clients by working alongside the tax
clients and Tax Preparers. Interpreters work a minimum of three hours per
week at the free tax preparation site. Volunteers who speak Spanish are in
high demand, other languages are also needed. No training required.
Greeters: These volunteers welcome tax filers to the free tax site during
the tax season. Greeters are responsible for ensuring that tax filers have
all the documents and information needed to complete their tax returns.
Greeters work a minimum of three hours per week. Some training may be
required at some sites.
Employers can also get involved with VITA and the “Earn it. Keep it. Save
it.” initiative. There are simple ways to participate—like hanging a poster
or putting information in your newsletter. Employers can also give staff
time off to volunteer with VITA, host a volunteer training for your
employees, or invite a member of the coalition to present to your employees
The VITA program was implemented through the statewide “Earn It. Keep It.
Save It.” initiative by local community coalitions that provide free tax
preparation services to low- to moderate-income households. VITA volunteers
work with tax filers to ensure they receive all of the credits to which they
are entitled, including the EITC. “The Earn It. Keep It. Save It.” campaign
also works to implement other free tax preparation services through
relationships with community partners. To be eligible to for free tax
preparation, a household’s income must be less than $40,000.
You can become involved by calling 2-1-1 to volunteer, or visit
www.utahtaxhelp.org. If you have
questions, please call Jerilyn Stowe, UWSL community impact manager, (801)
736-7710, or email:
jerilyn@uw.org.